iTunes customer service

Quickly locate iTunes technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the iTunes page at any time.

User Reviews

Posted by iTune


I am single men I don't have nobody to live with me I got charged 21.95 out of my account how you can help me with this and return my chargeback thank you

Posted by Anonymous


While checking my bank account this am I found a pending charge I investigaed and found this is and ID theft operation I have cancelled my debit card and will excepted no charges. I believe this is investigaed b apple as I found the fraud info on your web site.

Posted by Valerie metcalf


I don't appreciate politics in my face when I browse!!! Soecifically. Hillary and Mary blige!!!! May go to Spotify now! First thing that comes up when I browse!!!!

Posted by Anonymous


I called them, using your tips of how to reach an operator sooner. I found them VERY helpful and resolved my issue. Remember to call apple directly, and they will help you with the itunes issue!!

Posted by pianistlu


I am in China visiting. I have paid $20 to get 300 diamonds for the game Cooking fever. I got 600 diamonds in total including 300 for extra gems. I only used few. My daughter was also playing the game on another ipad. Next thing I know, 2 ipad synced and I lost all diamonds. I am going to make another purchase before the promotion runs out. It will be $20 for 300+300 extra gems =600 in total. Please refund me one of the $19.99+tax=21.39 back to my account. Thank you.

Customer Service Ratings

Based on 324 votes.

2.8

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iTunes customer service news

Enquirer's 'Accused' podcast named one of year's best by iTunes

iTunes has named The Cincinnati Enquirer's first true-crime podcast as one of the best released in 2016. In a 30-second video posted on Twitter, iTunes' podcast account (@iTunesPodcasts) included "Accused: The Unsolved Murder of Elizabeth Andes" as...


TunesKit Rolls Out 3 Windows Software Updates to Fully Support iTunes 12.6

GUANGDONG, China, March 29, 2017 (SEND2PRESS NEWSWIRE) — Upon the release of iTunes 12.6, TunesKit rolls out new versions quickly for three of their most featured Windows DRM removal software, including DRM Media Converter, Audiobook...


Kelowna man out $35000 after iTunes gift card scam

The complainant had recently received online technical support services for his personal computer from that reputable company, so he thought the caller was legitimate. Unfortunately, the complainant granted the fraudster access to his computer. He was...

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