eBay customer service

eBay is a web site that brings buyers and sellers together for commerce. eBay is primarily designed for individuals to sell to one another. eBay also provides service for commercial retailers. eBay offers customer support by toll-free phone number and email.

  • How to reach a live person:
    • Press 2 and then enter your pin. If you don't have a pin, just press "#"
  • Hours of Operation:
    • Mon-Fri: 5am-10pm PST
      Sat-Sun: 6am-6pm PST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.
  • How to reach a live person:
    • This information has not been added.
      Click here to update this department.
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Anonymous


Hello, I'm interested in buying a vehicle from eBay and I'm very skeptical about this whole transaction can you tell me about the buying and returning policies and my benefits?
Thank you
Sonia Marin

Posted by Anonymous


My Phone And Internet Are Not Working.



I Bought Several Objects And I Okayed Them I Thought Was Correct.



Now I See I Did Not Pay, Lets Get Rid Of It By Paying But I Can't Figure Out How.

Posted by Anonymous


I bought a truck radio. I received it, it is not what I ordered. I believe the person sent me the wrong radio and changed what he had on eBay. I have found out that eBay leaves you out in the cold. What am I suppose to do with this radio? PayPal was no help either. The person I ordered from will not take it back.

Posted by Auriesther


What's going on with my money refund for the tablet? I've been waiting since July!!!!

Posted by blakeskinner 10


the brick tile saw item was sent to butte mt. instead of beechmontky fedex can,t find it . you need to get in touch with them so I can get my money back or a newsaw

Customer Service Ratings

Based on 756 votes.

1.9

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Corporate Office

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Customer Service Scoreboard

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eBay customer service news

eBay CEO Devin Wenig Announces Bilingual Customer Service

eBay CEO Devin Wenig took to Twitter to announce that the company has rolled out bilingual customer service in the US. "Our US customer service organization is now fully enabled to take phone, email and chat in Spanish language for our customers who ...


Reports suggest there were eBay technical problems on Monday evening

According to reports, there were some eBay technical problems on Monday evening that were impacting the ability of both buyers and sellers to use the site for a period. It seems like the problems were affecting sellers in both Europe and North America ...


eBay creates over 300 new millionaires in past year

eBay sellers of all sizes can enter for free today via ebayawards.com. Successful sellers could win a £5k cash prize, a trip to the USA, as well as tailored assistance to help boost their online store. ... “Key to this has been that we've been able ...

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