Whirlpool customer service

Whirlpool is a manufacturer of consumer products and home appliances in the United States. Whirlpool is the world's largest appliance maker. Whirlpool offers customer service by live chat, phone support and physical mail address.

  • How to reach a live person:
    • Speak "customer service" from first prompts - took me 3 times.
  • Hours of Operation:
    • Mon-Fri: 8am-8pm Local Time
      Sat: 8:30am-5pm Local Time
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
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      Click here to update this department.

User Reviews

Posted by Anonymous


I just bought a Whirlpool Dishwasher. Problem is that it won't dry the dishes.
They advise using a wetting agent which is marked " harmful if swallowed" which tells
me "poison". I called customer service and they hung up on me. I feel sorry
for the people that have to work for this company. I do not advise buying anything from Whirlpool.

Posted by dave


whirlpool is a terrible product i will never buy them again i bought speed queen and am very happy. i wish they made other items as well. worst appliance ever. and corporate only seems to never have and answer. time for all of us to wake up.

Posted by Bf


This stinks. I can find no numbers to call it I have an issue beyond the m-f standard hours. As has been my experience in the past, Whirpool is REally not interested in actual customer service, only the appearance of customer service. Thanks again for nothing. Prices are good but you pay for it with poor after the sale service. Took 6 months and 100's of hours of me going back and forth with Lowes and Whirlpool to finally get 3rd has dishwasher refunded. Neither wants to take responsibility. Never again will I buy from ether one of them.

Posted by Anonymous


i purchased a microwave from lowe's in huntsville,al in july of 2014 model number WA1160J000AW/AA and on feb, 14th 2017 it blew up. Parts and labor would be over $200.00 to repair. I used it 2yrs and 6mos. Never by Whirlpool products. They are a piece Ray Latham, Scottsboro, al.

Posted by kathy


My Whirlpool Microwave over the range microwave does not heat AT ALL It is 15 months old I thought I was buying from the best corporation. Have bought Whirlpool products my entire life and had microwaves last longer than I used them...always replaced with another before it stopped working This is so unbelievable! I have researched this issue and and seems that this is common Boy did I get taken!

Customer Service Ratings

Based on 272 votes.

2.7

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Corporate Office

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Customer Service Scoreboard

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Whirlpool Manuals
Whirlpool customer service news

Wells Fargo, Whirlpool Extend Financing Pact For Independent Dealer Support

Wells Fargo Commercial Distribution Finance (CDF) has extended an exclusive dealer financing program with Whirlpool to offer independent retailers access to longer terms to help support their businesses with inventory financing solutions. “Whirlpool is ...


Whirlpool tumble dryer fire risk - which Hotpoint, Indesit, Creda, or Swan models are affected?

Owners of tumble dryers manufactured by Whirlpool are being urged to unplug their device to avoid a fire risk. The advice represents a change in heart by the company after it initially declared that all Hotpoint, Indesit and Creda dryers were safe to ...


Whirlpool left my elderly in-laws afraid to use their dryer for 14 months

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