Vonage customer service

Vonage is a commercial Internet-based telecommunications company. Vonage provides phone and long distance calling series to its customers using the voice over internet protocol known as VoIP. Vonage provides customer service by phone and using online form submission.

  • How to reach a live person:
    • Speak "operator" when their recording begins.
  • Hours of Operation:
    • To cancel acct you must call Mon-Fri 9-4 EST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.
  • How to reach a live person:
    • Direct Line
  • Hours of Operation:
    • Mon-Fri: 8am-7pm EST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • This number is not publicized by Vonage, but is the best to use for immediate help.

      Executive Support Team (ERT) Office of the CEO

User Reviews

Posted by Anonymous


I have a sign on my door that says no salesmen or solitisers. I worked nights a man knocks on my door with your product. I am tired I get out of bed and answer my door I tell him I am on nights and just got out of bed I ask what do you want. I am in the neighbourhood giving away free phones have you seen the commercial on tv. I replied sorry I am not interested. He sarcastically yells back to me as he is leaving so you like to pay fifty dollars a month for your phone! I heard every word I replied back I have a package deal with bell and slammed the door. Is this how you are promoting your product. I am from Cornwall ont and was not born yesterday it is always cheap when it starts but in the end the fine print eventually makes it the same!

Posted by Chandra


Vonage service is bad, they are very poor in providing g service please don't use vonage service

Posted by Anonymous


What is your email address. I have certain settings on my Vonage phone, fora anonymous call to be block, however the call are still coming through.

Posted by Philip


Vonage compay is a fraudulent company they signed me up for anext iterate and home phone which I never used and they disconnected it telling me I will be reinbursed but they later told me I have been reinbursed when I did not get any money from them...they are thieves

Posted by Philip


Vonage compay is a fraudulent company they signed me up for anext iterate and home phone which I never used and they disconnected it telling me I will be reinbursed but they later told me I have been reinbursed when I did not get any money from them

Customer Service Ratings

Based on 325 votes.

2.8

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Customer Service Scoreboard

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Vonage Manuals
Vonage customer service news

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