TurboTax customer service

TurboTax is tax preparation software and an online self-service tax preparation service. TurboTax was purchased by Intuit in 1993 and now offers a suite of tax and accounting related software solutions. TurboTax offers support by way of toll-free phone number and email.

  • How to reach a live person:
    • Keep pressing "#" when they request social security number. Took me 2 or 3 times before their system gave up and placed me in the queue to speak to a customer service rep.
  • Hours of Operation:
    • Mon-Sun: 5am-9pm PT
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.
  • How to reach a live person:
    • You must have an incident ID number to call this phone number
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.
  • How to reach a live person:
    • Press 1
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Anonymous


I have completed all my turbo taxes for all years i was supose to file me Jason head of house hold and plus 2 independents and o also have a w2 form and it seems like i cannot finish the online application correctly please help me please

Posted by Na


Says number not available to help and Sends you to online

Posted by Tammy


I need a copy of my 2015 taxes. I have been trying, for over 1 week, to reset my password without any luck.

Posted by Tom


I would not and will not use Turbo Tax again. I have tried for several hours to contact a live breathing person and simply get caught into their maze of automatic responses.

Posted by Anonymous


I'm trying to figure out when my refunds come and it's telling me to start over when I have already file

Customer Service Ratings

Based on 544 votes.

2.3

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TurboTax customer service news

James Lipton Lands Starring Role in TurboTax Super Bowl Ad, Then Is Abruptly Dumped

It was a plum role he might have eventually discussed at length with his fellow thespians on Inside the Actors Studio. But alas, James Lipton's chances at the biggest commercial stage have been unceremoniously dashed—according to this amusing TurboTax...


Sir Anthony Hopkins is absolutely not selling you anything in TurboTax's Super Bowl commercial

The Product: Turbo Tax. The Premise: Sir Anthony Hopkins would never impugn his integrity with something so crass as a product endorsement… The Punchline: … But here the celebrated actor is, drinking out of a TurboTax teacup, showing us the TurboTax...


Super Bowl 50: TurboTax Ad

James Bullard, president of the St. Louis Federal Reserve Bank, spoke to WSJ Federal Reserve reporter Harriet Torry in Jackson Hole about the pending decision to raise interest rates and how the United States economy has weathered global risk over the...

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