TurboTax customer service

TurboTax is tax preparation software and an online self-service tax preparation service. TurboTax was purchased by Intuit in 1993 and now offers a suite of tax and accounting related software solutions. TurboTax offers support by way of toll-free phone number and email.

  • How to reach a live person:
    • Keep pressing "#" when they request social security number. Took me 2 or 3 times before their system gave up and placed me in the queue to speak to a customer service rep.
  • Hours of Operation:
    • Mon-Sun: 5am-9pm PT
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.
  • How to reach a live person:
    • You must have an incident ID number to call this phone number
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.
  • How to reach a live person:
    • Press 1
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Meyer


I need to figure out how to get a copy of my 2012 13 and 14 tax return through TurboTax I need to do an amendment but I also need copies of these years can someone help me please

Posted by Anonymous


I have completed all my turbo taxes for all years i was supose to file me Jason head of house hold and plus 2 independents and o also have a w2 form and it seems like i cannot finish the online application correctly please help me please

Posted by Na


Says number not available to help and Sends you to online

Posted by Tammy


I need a copy of my 2015 taxes. I have been trying, for over 1 week, to reset my password without any luck.

Posted by Tom


I would not and will not use Turbo Tax again. I have tried for several hours to contact a live breathing person and simply get caught into their maze of automatic responses.

Customer Service Ratings

Based on 555 votes.

2.3

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TurboTax customer service news

TurboTax Is Killing It This Filing Season

Apparently, absolutely free is an enticing price-point. TurboTax, already the dominant player in online tax filing, has boosted customers by 9 percent through Feb. 20 compared with the same period a year ago, according to a quarterly earnings report ...


TurboTax Unveils a Super Bowl Teaser With Its Biggest Celebrity Yet: Humpty Dumpty

TurboTax has been embracing celebrities in a big way this year, rolling out ads with everyone from Kathy Bates to DJ Khaled. But for the upcoming Super Bowl, the brand is really pulling out the big guns—Humpty Dumpty himself. The notorious nursery ...


TurboTax's Creepy-Cute Horror Ads Take Weird Turns Halfway Through

While Wieden + Kennedy is rethinking DTF for OkCupid, the agency's new campaign for TurboTax is more WTF. The Intuit-owned tax software brand has rolled out four spots, including one for the Hispanic market, featuring creepy horror scenarios which ...

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