Teleflora customer service

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User Reviews

Posted by Halesbells


I ordered flowers for my niece and nephew as they lost their mother and grandmother in the same week, you want to talk about a joke the arrange was, it looked like it had been put together by a two year old, what an embarrassment .
Even after sending pictures and them admitting they fell short, they would only give me a refund if they could pick the flowers up at 4:00 that same day, it was already 1:30, mind you my niece was at work and it was impossible for her to go home, I think they planned that.
THIS IS WHAT YOU WILL BE DEALING WITH IF YOU ORDER FROM THEM.
STAY AWAY!

Posted by CATERGIRL


The Absolute Worst Florist Ever Is Telaflora - I Ordered A Beautiful Arrangement For My Daughter For Valentines Day With Flowers, Bear, Chocolate, Oh It Took 2 Seconds And My Card Was Charged For 65.00 But Flowers Never Came, You Cant Speak To A Human Being Your Hold Time Is Over An Hour Every Timje That You Call You Receive A Standard Email When You Werite Customer Service Online This Place Is Horrible, Terrible Customer Service, Never Deliver Your Flowers And They Say They Will Refund, Well Guess Whawt I Am Still Waiting Since Feb 14

Posted by Anonymous


We recently ordered flowers from a Teleflora advertised member store in Kent Ohio. We were very disappointed with the Thomas Kincaid collection arrangement. Some of the carnations were old and dried, To top it off, the designer complained to my daughter, who was receiving this arrrangement for her Birthday, that it was out of her delivery area., and she had a very nasty attitude. My daughter had to travel to Kent with the arrangement, and she put 3 carnations in the back. I just hate that they use the Teleflora name. Is there any way I could get the 2016 collection piece only of Thomas Kincaid? Thank you for your time. Carol Schraml

Posted by Anonymous


Have spoken to one of your reps about the fact I can't use your web
site - links do not work. I'be used your site for years to browse and select
what I want, but I could not do so this time for the past two days. I wanted to
place an order but could not do so on time. Please correct the problema before
December 19th and let me know. I have to place my orders on line as I am
partially disabled.

Thank you

Posted by Anonymous


Ordered a floral piece of daisies for my grand daughter. It was supposed to be a cheery yellow vase, bow and majority of flowers
Looked nothing like what I chose. Willing to send a picture. You can judge for yourself

Customer Service Ratings

Based on 58 votes.

2.8

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Corporate Office

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Customer Service Scoreboard

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Teleflora customer service news

More Adriana Lima: Here's Her Teleflora Super Bowl Spot

If you've watched her wave a flag for five hours and still need more Adriana Lima, here's her Telefora ad that's airing Sunday on the Super Bowl. Her advice to men for Valentine's Day? Give flowers, get sex in return. The talking-flowers commercials ...


Teleflora Partners With Tributes.com As Exclusive Floral Provider

"During a time of grief, flowers often communicate what words cannot. Teleflora understands the importance of customer service, product selection and quality and fulfillment requirements in the sympathy floral category," said Jeff Bennett, president ...


V-Day disappoints Teleflora customers

The couple spent hours on the phone with customer service, only to get a discount on their next order. The company couldn't keep up with the demand its Super Bowl ad created. Since Valentine's Day, Teleflora's Facebook and Twitter pages have exploded ...

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