Teleflora customer service

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User Reviews

Posted by Anonymous


Ordered a floral piece of daisies for my grand daughter. It was supposed to be a cheery yellow vase, bow and majority of flowers
Looked nothing like what I chose. Willing to send a picture. You can judge for yourself

Posted by Anonymous


NEVER order from them...........Ordered flowers for Valentine's ........flowers NEVER sent, but they took my money immediately, now I have tried over and over to contact them. They never pick up after holding more than once for over 40 minutes.....next step, BETTER BUISNESS BUREAU

Posted by [email protected]


I will never ever use telaflora again or even think about using them ... 3rd time we had trouble getting flowers delivered to South Carolina ... this time was the end ... needless to say after getting the run around my 82 year old mother in law won't be getting flowers for Christmas even though they were to be delivered on the 21 st ... nothing but excuses

Posted by Anonymous


We ordered flowers for our 90 year old Aunt. We Called her yesterday to wish her a early Happy Mothers day because we knew she would mention the flowers. Our cousin said, no mom didn't receive any flowers. I hope you Can have them delivered today. She has church from 9-12 this morning. ORDER

Posted by Anonymous


Ordered $120 peonies for mother's day plus $28 service fee. Spent an hour researching how to get peonies delivered within 24 hours. They were delivered however not peonies. Just a of simple vase with 4 hydrangeas. After being holding with Teleflora for 30 min I learned the local florist they sent the order to doesn't carry peonies so I'm not sure why they would even accept order. Teleflora is a floral broker and obviously failed but still got their service fee. I asked them immediately call another local florist and get my correct order delivered or I would expect a refund so I could order peonies from another service. So they actually suggested having the local florist pick-up the hyrangeas from my mother in order to process the refund NEVER AGAIN WILL I ORDER FROM TELEFLORA.

Customer Service Ratings

Based on 58 votes.

2.8

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Corporate Office

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Customer Service Scoreboard

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Teleflora customer service news

Teleflora Begins Awarding Its New 'Petal Of Honor'

Recently created by Teleflora, this program was designed to recognize member florists who have an exemplary track record of customer service and ...


Ad of the Day: Teleflora Beautifully Answers the Question 'What Is Love?' for Valentine's Day

Teleflora poses this question at the start of an affecting Valentine's Day film, created by the (aptly named) Wonderful Agency. The work treats us to a two-minute montage featuring folks of various ages, races and sexual orientations cherishing the ...


Teleflora's Contact Center Blooms Through ICMI's Professional Certification

That's when Teleflora turned to ICMI's Professional Certification program, powered by the CIAC (call center Industry Advisory Council). Available exclusively from ICMI – the leading global provider of comprehensive resources for customer management ...

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