PlayStation customer service

Quickly locate PlayStation technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the PlayStation page at any time.

  • How to reach a live person:
    • Just press 0
  • Hours of Operation:
    • Monday - Saturday 6am-8pm PT
      Sunday 7am-6:30pm PT
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Gamer456989


Hi my name Devynn Watson, while I was killing people on a game a notification said error occurred on my screen and it says someone has signed into my ps4 I think someone took it and when I tried to sign in back my sign in ID and password was wrong and usually it's never wrong so that someone changed it.

Posted by Lodozy


Iâm being charged $10.81 for PlayStation that I donât even own Please turn off auto renew & I would like a refund. Thank you.

Posted by bigd-0083


Very disappointed with the PlayStation 4 controller had it for a year and just wont work anymore I pay 70 dollars for a controller I expect it to last longer then that the one I got is a piece of crap might be looking into an x box soon

Posted by blair William hicks


I have to wait an hour each time i call. 2 out of 3 reps are pushing too end a call before the problem is resolved. It is unacceptable if i wait 50-60 minutes patiently for someone to pickup to then be rushed off if i dont have some info handy,that i never was told i needed in the first place.

Posted by 0


I have a gift card for $50. Letters came off i do have iD i want my back sofar 4 hours trying

Customer Service Ratings

Based on 594 votes.

2.8

Get Immediate Help

Have a PlayStation question? Get immediate PlayStation support from HelpOwl.com.

Got an Idea?

Have an idea for PlayStation? Submit, rate and comment on PlayStation ideas by visiting IdeaIncite.com.

Customer Service Scoreboard

See detailed PlayStation customer service rankings, employee comments and much more from our sister site.

PlayStation Manuals
PlayStation customer service news

The London Philharmonic Is Partnering With Playstation For A Video Game Concert

The performance will feature music from PlayStation games including The Last of Us and Horizon Zero Dawn. Emma Hutchings. 15 march 2018. Video game references are breaking into another mainstream institution, with the Royal Philharmonic Orchestra...


Philo vs Sling TV vs DIRECTV NOW vs PlayStation Vue vs Fubo TV vs Hulu vs YouTube TV – Updated February 2018

Family Enjoying Movie Night At Home Together Today we update our side by side look at the major live TV streaming services. With a lot of new device support and new channels we wanted update our live TV streaming service break down. This month we ...


PlayStation Vue is Moving The DIY Channel To The Elite Plan

customer support told me it will most likely be more, but you are stating 20 hours as if fact. What is your source? TechSupport • 3 weeks ago. That would be fine with me but that isn't fact. That is assumption. I would pay up to $10 more a month for ...

Related Companies

Listings for companies similar to PlayStation: