Onkyo customer service

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  • Hours of Operation:
    • M-F 9am-8pm ET
      Sat-Sun 10am-4pm ET
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User Reviews

Posted by Anonymous

On hold for over 1 hour no one ever picked up. This is the worst. I will never buy from Onkyo again.

Posted by Anonymous

Thw worst custumer support. Called many times. On hold foe ever. No one ever picked up.

Posted by datamarc

Service is terrible. I traded an older receiver for new one w promisenof refund for price difference and they have not refunded me since May. Now waiting 1 1/2 hours in hold and no one answers the phone. Guess I will have to sue them. What a joke.

Posted by Mohammed Ismail

I contacted chennai onkyo service centre regarding my reciever that has problem no audio I asked for spare he told we don't have ok and disconnected the phone. I am looking for onkyo tx-nr 616 reciever spare
Name: STK MOUSE PEET. If you can supply the part or any other person his name and number pls it will be great help.

Posted by Anonymous

I need help where canI buy original spare for my onkyo tx-nr616 receiver
I contacted all the service centre in india I could not find original spare

Customer Service Ratings

Based on 125 votes.


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Onkyo Manuals
Onkyo customer service news

The Onkyo G3 is another smart speaker with Google Assistant built-in

At IFA, smart speakers are being announced faster than we can write about them. This time it's Onkyo with the G3 (VC-GX30), bringing their signature Hi-Fi Sound quality as well as the Google Assistant. The speaker is voice controlled with support from...

Onkyo Launches 2-Channel TX-8270 Network Stereo Receiver

Outputting 2x100 watts (8 Ohms, 20Hz to 20kHz, 0.08 percent, two channels driven), the receiver is built around Dynamic Audio Amplification, said to generate high current through low impedance to accurately control large speaker drivers. Digital ...

AVAD Adds Onkyo to Line Card

Scottsdale, Ariz. - July 11, 2017 - AVAD LLC, North America's leading provider of solutions for the residential and commercial custom installation markets, announces the addition of Onkyo to their expanding line card. AVAD will carry a lineup of ...

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