NetFlix customer service

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  • How to reach a live person:
    • Just press 0 when recording begins if a live person doesn't pick up immediately
  • Hours of Operation:
    • 24/7
  • Email:
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  • Customer service link:
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User Reviews

Posted by Anonymous


I am canceling my membership due to your promotion of racism and racial divide. You promote white stereotyping and bashing with your sarcastic Dear White People series. There is nothing in a definition of racism that says it is OK to be racist towards one race but not another.

Posted by Anonymous


I'm getting billed for Netflix but then when I go to log on a new TV for it it says I don't have an account I need to find out what's going on if someone could call me back my name is Patricia Lunsford thank

Posted by Anonymous


We need a Gon season 2 asap

Posted by Anonymous


Cancelled my account over a week ago via internet

Posted by Anonymous


I have been a customer for many years now but, I'm starting to realize that the shows you are providing are becoming more and more disgusting and reaunchy. I'm so disappointed that Girl Meets World won't be continuing. That was one of the few shows that our entire family could watch together and my kids and I loved. It taught morals, values, respect, and it was funny and well made without the garbage sex and gay smut that is being thrown in everyones faces. You are losing valued customers because the other half of your customers want to watch porn. You have young innocent viewers and Adult viewers who watch with young kids. You need to balance your variety of shows you offer or I am gone and never coming back. We will NEVER watch shows like Orange is the new black or shows like that. We want more quality shows that Disney has to offer. Please rethink your choices.

Customer Service Ratings

Based on 662 votes.

2.7

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Corporate Office

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NetFlix customer service news

How to Beat the Netflix VPN Ban as of April 2017 - Cloudwards

If you're a fan of streaming movies and shows, you probably know about the Netflix VPN ban; Cloudwards.net has tested six VPNs that can beat it.


US TV Homes With Netflix Pass Those With DVRs: Study

Offering more proof that the way consumers get their video fix is changing, a new study from Leichtman Research Group found that 82% of U.S. TV homes have a DVR, get Netflix, or use VOD from a cable or telco provider. About 30% of those homes use two...


Netflix expands in Europe, brings in two originals, hires 400

MUMBAI: Netflix, the world's leading global internet TV service, has announced the creation of 400 jobs at its new European customer service hub which opened this week in Amsterdam. ... “The decision by Netflix to add a customer support centre along ...

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