Match.com customer service



Match.com is an online relationship-planning site whose offices are located in Dallas, Texas. Match.com was originally started as an experiment to prove the capabilities of digital classified advertisements. Match.com's customer service is relegated to a simple submission form.

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User Reviews

Posted by kimim13


I tried the free three month trial and was charged 89.95. I called and finally spoke to someone and did get a refund of half that amount and closed the account with two different people. Now here again after CLOSING the account my bank statement shows that I have been charged again $158.92 for three transactions.I received no product other the first shipment. I CAN NOT UNDERSTAND THESE PEOPLE WHEN I TALK TO THEM.

Posted by I love me


My name is Gail stiger and I wanted to try a one month subscription..there was no luck during my first month so I want to discontinue my subscription..money has been retrieved out of my account twice and I don't want a third try.thank you for the help and please don't take anymore money out of my account

Posted by freebird88!


I signed up for a membership and my checking account was debited to you for $44.20 on February 14. However when I try to use site I am told my account is resigned.Can you explain to me what's going on. And if I can't use the site I expect to have my checking account reimbursed.It also will not let me message because it says I don't have photo but if you look at my profile you see my photo.

Posted by Mmm


Thank you for making it so simple to post my best friends photo accidentally and not being able to remove it instantly!!!! Now his wife knows! Since I can't remove the picture with mine she thinks he's a liar! Please remove his picture now!

Posted by Mejavier


I was hacked into my account. I need it recovered or give me my money back.

Customer Service Ratings

Based on 246 votes.

2.5

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Corporate Office

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Customer Service Scoreboard

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Match.com customer service news

Decades after summertime fling at camp, Tampa couple reunites on Match.com

Kim and Evan Leach married this March. They reunited in 2013 on Match.com, decades after their summer fling at a YMCA camp in North Carolina. [Photo courtesy of Julien LB Photography Paris]. TAMPA — A long bus ride home from summer camp sparkedá...


Match.com apologises for ads suggesting red hair and freckles 'imperfections'

Dating website Match.com has been forced to apologise after launching a poster campaign which suggested red hair and freckles were "imperfections". Share. Email. Go To. Comments. The advert, which has sprung up at stations across the Londoná...


Calgary woman says credit card still billed by Match.com despite cancelling account

Casswell says she has not logged in or used the matchmaking site since 2015 when she cancelled online. She says she got the runaround from Match.com customer service representatives who refused to escalate her concerns to a manager or supervisor.

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