LG customer service

LG is an international electronics company based in Seoul, South Korea. LG offers such products as consumer electronics, automotive solutions, air conditioning products and home appliances. LG customer support is offered by email and online chat only.

  • How to reach a live person:
    • Press 1 for English
      Press 1 for customer support
      Select your product and you will be transferred to a live person
  • Hours of Operation:
    • 24 hours Advanced technical support - 8-5 eastern time
  • Email:
  • Customer service link:
  • Main Company URL:
  • Description:
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User Reviews

Posted by Anonymous


Worst customer service ever brand new dishwasher can’t get repaired for at least 3 weeks

Posted by Glenn


Worst customer service I have ever encounted in 62 years ! Spend more time on hold that you do actually talking to someone . I can honestly say its the last LG product I ever buy and I plan on make sure eveyone I know is aware the poor quality of LG products and the even poorer customer service that they provide !!

Posted by Deme


I’ve been trying to get a brand new LG fridge that still has the plastic on it, fixed with no luck. It has a short in it. The repairman says it needs to be replaced. LG tell me the repairman needs to come back out and call the tech line while he is in front of the fridge. LG told the repairman to start by replacing the mother board and fan motor, if that doesn’t work then to call them while he’s with the fridge. The repairman is still waiting on those parts. I’m frustrated! And out to buy a new fridge so I don’t lose another month of rent! I’ll never buy another LG product!

Posted by kaybe


I have been without a 2 1/2 yr. old LG refrigerator for one month because no service people want to do warrantee work for LG in Ct. They say that they don't get paid or can't get the parts. I have gotten nothing but run around from LG. BUYER BEWARE!

Posted by Tachaack


The phone number on this site is functioning. Not so good customer service.

Customer Service Ratings

Based on 310 votes.

2.7

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Corporate Office

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Customer Service Scoreboard

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LG Manuals

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LG customer service news

CES 2018: LG Electronics to Take Part in US ATSC 3.0 Trials

LAS VEGAS—LG Electronics announced it plans to actively participate in U.S. broadcast trials of the ATSC 3.0 next-gen TV standard at CES 2018 this week. LG Electronics will leverage the experience it has gained in South Korea since the launch of ATSC ...


LG Spotlights Industry's Broadest Portfolio of Commercial Display Innovations in Houston

21, 2018 – With an unmatched commitment to innovation and customer service, LG Electronics USA Business Solutions is bringing its popular technology roadshow to Houston in oder to host channel partners, resellers, installers and end users for a day of ...


LG Takes NY Digital Signage Week by Storm with Cutting-Edge Display Innovations

With the industry's widest array of commercial digital signage solutions and an unmatched commitment to customer service, LG will host channel partners, resellers, installers and end users for a day of discovery, conversation and networking at 404 ...

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