Hotmail customer service

Hotmail is a free Internet-based email platform. Hotmail is now re-branded as Outlook.com. The Microsoft Corporation began Hotmail in 1996 and was one of the first completely free email platforms. Outlook.com customer service is primarily online forums or email support.

  • How to reach a live person:
    • Press 1 for billing
  • Hours of Operation:
    • Mon-Fri: 8am-1am
      Sat-Sun: 8am-8pm
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This is the billing support phone number which is the best available option for actually talking to a person from Hotmail.

User Reviews

Posted by Anonymous


Of course the phone number listed didnât work

Posted by Cathy Bowdish


iPhone 6s broke got iPhone 6plus iCloud didn't transfer password from iPhone 6s tried since march to access hotmail email app to get access to spotify please help I'm blocked I asked a attorney said to talk to customer support

Posted by Anonymous


Please help me get back in my hotmail account. It has been locked out due to me using so many passwords. I was in the hospital for surgery at the end of jan.2017 and really need this help as i have immportant messages being sent and all my family photos.





Very Respectfully, andre apperwhite

Posted by Frustrated


Customer Service - What? There is none!! I've been locked out of my Hotmail account now for days. It keeps asking me to reset my password. Well that would be easy enough, but I can't get in to reset my password and there is absolutely no one to call for assistance. I think I've been hacked and have no way of correcting it. I have years of correspondence and folders that I need to retrieve and no way of obtaining them. It would be great if Hotmail had some way of communicating with it's customers besides chat rooms. I'm old school - I don't do much online - I like to speak to someone to resolve an issue. VERY DISSAPPOINTED with Hotmail. I've had this account for 20+ years. :(

Posted by Ky


This was a terrible experience. I asked one question and I was told that I need to call tech and he hung up on me. I just needed help. Maybe I didn't call the correct number but there are nicer ways to deal with my call than that.

Customer Service Ratings

Based on 598 votes.

2.2

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