Posted by Bethemay
Worst Customer Service ever! Transferred 4 times and then disconnected. Never by an HP anything
Hewlett-Packard customer service
Hewlett-Packard is a computer information hardware manufacturer in the United States. Hewlett-Packard is mostly known for its brand of printers personal computers. Commonly referred to as HP, Hewlett-Packard also makes devices such as servers and mobile tablet devices. Hewlett-Packard offers customer service by toll-free phone and email support.
- How to reach a live person:
- Press 0 four times through prompts
- Hours of Operation:
- 24/7
- Email:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Customer service link:
- Main Company URL:
- Description:
- Easy ways to get to popular departments: - Main line notebooks, say tech support then notebook then pavilion (or presario) - Desktops, say tech support then desktop then pavilion (or presario) - printers, say tech support then printer then type (all in one, deskjet, inkjet, etc) then yes or no to a mac OS.
- How to reach a live person:
- Press 0
- Hours of Operation:
- This information has not been added.
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- This information has not been added.
- Email:
- This information has not been added.
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- This information has not been added.
- Customer service link:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Description:
- This information has not been added.
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- This information has not been added.
- How to reach a live person:
- Press 2 and then 5
- Hours of Operation:
- 24/7
- Email:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Customer service link:
- Description:
- This is the sales centre for HP, you can purchase products as well as return units you have purchased directly from HP.
- How to reach a live person:
- Press 3
- Hours of Operation:
- Mon-Fri: 5am-5pm PT
- Email:
- This information has not been added.
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- This information has not been added.
- Customer service link:
- This information has not been added.
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- This information has not been added.
- Description:
- This information has not been added.
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- This information has not been added.
- How to reach a live person:
- Just select your product
- Hours of Operation:
- 24/7
- Email:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Customer service link:
- Description:
- This support is for all HDX notebooks, TX2 notebooks, TVs, Projectors and Touchsmart PCs. This line is for these products only and you usaully reach an agent much quicker this way if you need to be transferred as well.
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Posted by Anonymous
I have never been so rudely talk to by someone trying to help you. The guy was a total jerk. It was almost harassment. His name is Daniel Brian and he was on the phone with me at 4:00 central time. I hope that this call was recorded and can be listened to by higher ups. This jerk should NOT be in customer service.