Groupon customer service

Groupon is a web site connecting buyers with retailers who offer a deep discount on goods and services for a short amount of time. Groupon leverages group buying power for deep discounts. Groupon offers customer service by phone and an FAQ web page.

  • How to reach a live person:
    • When the recording starts, hit "0". Listen to the recording ramble on and eventually you will be put in "music on hold" and wait for a customer service rep.
  • Hours of Operation:
    • Customer Service can be reached during normal business hours, central time.
  • Email:
  • Customer service link:
  • Main Company URL:
  • Description:
    • Coupon Deals Shopping Service
  • How to reach a live person:
    • Press 1 for Customer Service, then:

      1 for Daily Deals
      2 for Groupon Getaways
      3 for Groupon Goods
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Carol

Purchased 3 60 minute skateboard lessons from San Diego Skateboarding. The groupon expires on May 24 but no one from the company returns my phone call to schedule an appointment. Would like a refund.

Posted by gallery700

Horrible horrible company. They back companies with BBB F rating and lots of negative reviews. They are also backing companies from China and you will pay pay will not receive your order. And Groupon does not care. Horrible horrible

Posted by Linda Mckinney

I need to speak with a representative, I'm calling all these different numbers I'm going too let everyone know not too order from y'all because they cannot get in contact with a live person to speak to when you need help or when you have a problem like me trying order something and put it in the cart but it won't go in the cart along with a order went through without me pressing to order anything I was trying to put it in my cart instead.

Posted by [email protected]

I have tried several times and spent MUCH time trying to reach customer service in person. Why is no one available to help ?? Very Annoying !!!

Posted by Roseann Reutzel

This is ridiculous that they dont have a freakin phone number to talk to someone live. I never learn. This is the 3rd time something went wrong when ordering with Groupon and now I can't even speak to anyone. This is the absolute last time I do anything through them.

Customer Service Ratings

Based on 261 votes.


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Groupon customer service news

Woman says merchant won't honor Groupon deal

She snapped it up. "And I called this woman, and tried to make an appointment.'' Keller says. However, she says the owner would not schedule an appointment. "She said she didn't have time to do this, and I should call Groupon and get them to exchange ...

Groupon Releases Full Super Bowl Ad Featuring Tiffany Haddish

Groupon released its full 30-second Super Bowl LII ad featuring Girls Trip actor and comedian Tiffany Haddish from the brand's agency of record, O'Keefe Reinhard & Paul. In the spot, Haddish walks down a street promoting Groupon and its support of ...

Groupon Will Return to the Super Bowl This Year With a Spot Focused on Saving People Money

Groupon will have a spot in Super Bowl LII on Feb. 4, 2018. The deal provider's 30-second spot will feature a yet-to-be-announced celebrity endorsement and focus on how the company saves people money. O'Keefe Reinhard & Paul, the company's agency of ...

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