Fingerhut customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Fingerhut.

Posted by Anonymous


I want this Catalog to stop immediately coming to Carol Belutty, 305 N Snowdon Court Exton PA 19341....I am Not a Customer and do not want this Catalog coming to this address anymore

Posted by DebraeEFIK


I ordered the jbl arena 130 bookshelf speakers and they bounce and skip. I'm not happy with them. Am I doing something wrong?

Posted by Anonymous


Need to see if I can get more credit on my limit

Posted by Anonymous


I got duel "7 player it's not playing movies what too do

Posted by Anonymous


Are you serious Fingerhut. Tried to make an order today and when I spoke to your customer rep she was clueless. Great job. I'll end up going to Walmart or some other place to purchase my items. You people should really be embarrassed

Posted by Anonymous


Im not happy with the service i just recieved..because someone there soelled my address wrong..i couldnt get my items on time..i dont know how thus happened..the magazine i recieve have the correct address so how could the shipping get wrong..ive been inconvenient

Posted by Anonymous


I would like to apologize for saying that fingerhut was purposely trying a to make me late.I called today and they said it could be up to 45 days when they send out invoices.They told me it was sent on the 26th of March,and I will get it soon.So I won't be late after all,sorry Finger but,my mistake.

Posted by Anonymous


I have 6 credit accounts and one new car loan,three years old.I have never been late,ever!!.and called finger but two weeks ago and asked,where is my invoice,they said it has not been generated yet.Now its March 28th,still no invoice,they are purposely trying a to make me late,I don't understand.I am a disabled veteran,in a wheelchair,I don't deserve this.And your prices are twice as high as,Wards,getting ton,stone berry,target,Walmart,or any other charge account.why is this?.

Posted by Anonymous


Recently applied for an account. Social security.I am Donte L Camack



I would appreciate your response in this matter thank you

Posted by Kimmydee59


Hello, there is something wrong with you're website. It freezes and is slow. Can't order anything. The catalog site.

Posted by Anonymous


I do not havecan account but I need to talk to someone about a product I purchased through one of your members

Thank you

Gerri

Posted by Anonymous


I got fresh start credit made my monthly payments on time. when I called to inquire about my revolving card all of a sudden they claimed I missed a payment nd they giving me a second chance with fresh start. each representative tell me a different story even when I called in with my receipts they need to do better training of their representatives

Posted by Maria Perez Burnett


Hello My Name Is Maria Perez Burnett I Buy A Ring For My Husband The Ring Broke I Try To Get In Contact With The Company To Please Replace The Ring But I Don't Get Any Result They Give Me Different Numbers To Call I Still Have The Broken Ring.

Posted by Anonymous


I tried to place an order for some reason it would not let me do it on line called customer service several times the first time the person was very rude second time she would not place my order told me to try on line again called back and asked for a supervisor she would not connect to one I tried to order again and was very rude so I told her to cancel the order I was waiting for her to hang up so I could do the survey she must of thought that she hung up the phone NOT I got talked about like I was a piece of dirt on the floor to her co-worker when she realize she didn't hang up the phone I informed her what I heard I asked for a supervisor again was left on hold for 10 minutes no one ever came what a shame when I spend money it does make her paycheck shame on her

Posted by Anonymous


Hi i have receive a refund yet i been waiting since nov 24 still havent got my refund yet

Posted by Amy


the worest service in the world shipped my oreder to the wrong address spent days trying to fix with no help at all

Posted by Anonymous


I was given a credit for 400 bucks, last year. I checked out a recliner, it said I didn't have enough credit. But it was sent. I returned the recliner, now am in collection for a chair I should have never received. My credit score went from 700 to 500 because of this huge mistake on your part. I also get phone calls. Your mistake, fix it. THANKS, JANIE STEWART

Posted by Anonymous


I have sent you a few emails telling the account in Leonard Jones name was forged. I have not seen where you understand. I have talked to my attorney about this matter. I have never ordered anything from you. The person who forged my name is Patricia Jones I am asking you to please send me a copy of the signature and agreement that I did not sign so I can take it to my lawyer. Leonard Jones 3100 sweetwater road apt I am very tired of receiving information that I did not order or agreement to.my email your company is wrong for harassing me. I told you from the first notice what happened. Let me know when the information will arrive.

Thanks

Leonard Jones

Posted by Anonymous


I have never had such a terrible service in my life .I cannot understand the people I talk to .This service is so bad that I all I want to do is pay you off at then I will never do business with you again .I will not refer you to anyone I know.So please stop the phone calls or I will have to report you for phone misuse.

Posted by No. Your business


I have had a fingerhut account for approximately 4 months. I faithfully make my payments. Two weeks ago I made a payment online for 60.00. One payment only. Fingerhut took 2 payments of 60.00 the same day. When I called them on to tell the it messed my checking account up they told me they would reverse the payment in 24 to 48 hours later. 72 hours later it had not gone back to my account they informed me they were sending a check. I told them no as quickly as you took my money out you put it back. They would not!!!!! Needless to say I am ticked off I immediately canceled my account and will neve never deal or recommend fh to anyone! Anyone. The worst customer service I have ever dealt with you have taken a double payment from me messed up my checking account and you are going to send me a check! Pack sand!

Posted by Anonymous


The so called genuine leather was a cheap vinyl coat that lasted like a snowball in June. It tore all to pieces within a few days of wearing. Began to rip apart at the seams and the cheap vinyl tore like it was only paper when it worn. Was no good. I don't recommend Fingerhut to anyone. There warranty on their products are as useless as they are. They don' stand behind their products. Do not buy anything from them. THEY WILL RUIN YOU SOME WAY, SOME HOW. I KNOW FROM EXPERIENCE. That;s 50 years later and not ever ordering from them since.

Posted by Anonymous


This bunch has turned "my order payments" over to a collections agency, and I have never ordered anything from them in over 50 years. That is when I ordered a supposedly to have been pure leather, which I paid dearly for when I ordered it. It was not pure genuine leather. It was cheap vinyl, and I do mean cheap. I tried to return it for a refund, but had no success. Now they have an order I was suppose to have placed with them and owe them for, which I have mentioned earlier. Like I"ve said I haven't ordered from them in 50 years or more. Now someone has gotten the information from them some how and placed an order in my name or in my husbands name one. We haven" received any books what so ever from them in 50 or more years. I"m having trouble getting them to understand that I have not placed nor received anything ordere4d from them. They have ruined our credit, and don't give a flying flip about it. They tell me that it is my fault and they had nothing to do with ruining my credit. That I should pay my bills. I couldn't even get themto tell me just what I ordered and they said I ordered it, I should know

Posted by Anonymous


They ran my card twice when I made a payment on Friday closed for weekend no one to yell at and no money they have it all
Broke

Posted by Anonymous


This is the worst company I have dealt with. We ordered bunk beds for our grandchildren with a defended payment . This was at the end of December. We have been getting harassing calls from them stating payment is late . They want my credit card number by phone to make payments .I have never received one payment from them. My advice is to never order from fingering. The company is a fraud !!!!!!

Posted by HUGHES


I placed an order, and they took my down payment, and I'm still seeing asked for my payment.my older number is . I can't reach any one by phone now they have my money it's confirmed through my bank. I would like to know when my order still be delivered.