Facebook customer service

Facebook is an online social networking service that was started in 2004 by students at Harvard University. Facebook is the largest social networking service with over one and a half billion users worldwide. Facebook's only customer service options are the support pages and an online community. No phone or email support exists.

  • How to reach a live person:
    • Facebook does not currently offer telephone support. You can press 0 to leave a message, but not sure what that does.
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • We have been contacted by Facebook who says that their help center is the best way to get support. You can click here to visit Facebook's help center.

User Reviews

Posted by Glenn weaver


I was trying to put a credit card in for f$5.00 when I was cut off

Posted by Donna


I have been trying to sign in on my new phone but forgot my password and o have even done my 3 person verification and still can't get on it tells me to try again later...how to fix this I have even tried to get a message sent to my old phone and i never receive it
...going crazy

Posted by Anonymous


Please Cancel My Account “zoe Zoe”
The Email Is Dublicate And I Need To Cancel This One.
Thank You In Advace,
Dalit Pitter.

Posted by Erica Puckett


I have been blocked out of Facebook and messenger for changing my password too many times because my ex-husband breaks into my account I want to reopen my account and change my email address but keep my old Facebook how do I do this

Posted by Kristine Hernandez


I made a Facebook couple days ago and then had two facebooks, one for friend n family and one for business I wanted to start up, I was new to it all.... and I boosted a post for 6$ not realizing it was gonna charge me for 7 days in a row! I’ve been trying to contact someone since it happened before my card got charged and I haven’t been able to get a hold of anyone and the money came off my card :( plus I talked to the computer tech and they charged me 5$! Too!!! Like im a single mom woh two kids and my checks are only 180$ a week that’s 47$ just gone, and al I wanted to pay was 6$ but im the end I lost 47$ ... how do I get this back,... I can’t get a hold of anyone!!!!

Customer Service Ratings

Based on 1,521 votes.

1.8

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Corporate Office

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Customer Service Scoreboard

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Facebook customer service news

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