Experian customer service

Experian is a business services company located in Dublin, Ireland. Experian's signature product is consumer credit reporting services. Experian also offers email solutions as well as consumer buying data as part of its product offering. Experian offers customer support by email or toll-free phone number for service.

  • How to reach a live person:
    • Press option 6 (even if they never give you that option)
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Main Company URL:
  • Description:
    • This is for commercial and business disputes only.
  • How to reach a live person:
    • No steps needed - direct to a live customer service rep!
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • This information has not been added.
      Click here to update this department.
  • How to reach a live person:
    • Press 3 at first prompt
      Press 2 at second prompt
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.
  • How to reach a live person:
    • This information has not been added.
      Click here to update this department.
  • Hours of Operation:
    • 8am to 5pm in your time zone
  • Email:
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.
  • How to reach a live person:
    • 1.Say "YES" when asked if you have a current report.
      2. Enter the report number, and enter the last 4 digits of your social.
      3. When prompted, select "file a dispute"
      4. When prompted, select "1 - dispute credite item"
      5. When asked for the first digits of the credit item, enter "0".
      6. When asked again for the the first digits of the credit item, say "help".
      7. The virtual operator will then tell you that "we'll skip this for now" and ask if you have any disputes with personal info, if not select 2. Select 2.
      8. The virtual operator will then ask if you have any disputes with credit inquiries, if not select 2. Select 2.
      9. The virtual operator will then ask if you still need help with your dispute that you skipped. Say yes. You will then be transferred to a customer service person that can answer your questions. Hooray!!!
  • Hours of Operation:
    • 8am to 5pm in your time zone
  • Email:
  • Customer service link:
  • Description:
    • This number only works if you have an existing credit report from Experian

User Reviews

Posted by Anonymous


IMPOSSIBLE to get a human. Lots of errors to correct. My credit score is being screwed because of this AWFUL credit bureau.

Posted by Symmi


I just found out that experian has been taking a monthly fee from me for 17 months now and I had no clue. 17 months ago I went online and for $1 I got my credit report and it said if I don't wait to pay a monthly fee and start a membership then call this number to cancel, which I did. My debit card is through the government so I don't get statements and it does not tell you who or where the money was spent when you call. And I never received any kind of receipt from you saying you took money from me. And the fact that not even once since that first time have I been on the website to check my credit report, so I've been paying you for something I never even used bc I cancelled it. The only reason I found out about this was bc I saved 40 on my card for my daughters school pictures and I checked it today and 17.99 was gone, messed up. If that didn't happen God knows how long g this would of gone on for. I want all my money back, I never signed up for a membership, I never gave you permission to take more than $1 from me.

Posted by Anonymous


Your voice mail box was full to leave a message to have you call back. Your customer service is far below the standard corporate level in this county

Posted by Anonymous


You Sent Me A Letter Stating That Im Deseased Why Did You You State That To Synchrony Bank
My Name Is Frances Battista Del Balzo I'm 66 Years Old In Great Health... Why Are You Trying To Screw Up My Credit Rating... Its Pretty Sad When You Cannot Talk To Anyone On The Phone You Have Bad Customers Relation If You Cant Speak To A Person On The Phone.....please Try To Staighten This Out I Would Hate To Involve My Lawyer In This Dispute

Posted by Lynette


My issue is that you do not provide an option to ask for a name correction in the report you sent to me. How are going to prevent fraud against me when you misspelled my name.
Lynette Washington

Customer Service Ratings

Based on 342 votes.

2.2

Get Immediate Help

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Corporate Office

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Customer Service Scoreboard

See detailed Experian customer service rankings, employee comments and much more from our sister site.

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