Etsy customer service

Etsy is a website used to sell handmade or antique goods. Etsy also offers a small marketplace for retailers of unique or hand produced products. Etsy provides customer service via phone and an online forum.

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    • Direct line to Etsy's corporate office
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User Reviews

Posted by Michelle


I haven�t heard anything from my order since I placed it.

Order number

Flip Flop Wedding Sandal

Posted by Spinocchia


I have ordered some piano stickers 8 days ago and paid but I have not received them yet and I cannot also sign in to my account tried more than 6 times and comes with an arrow or different stories
I just wonder how serious this company is
They provide you with a tel no which doesnât exist it s 0800 328 5933
The number you call is wrong ie it doesnât exist
Can someone give me a better contact for these people
I am fuming

Posted by Anonymous


Please contact me, I purchased some items $260 I payed returned a few items havenât herd back from company

Posted by Anonymous


I bought a black pill box hat from Etsy. The picture advertising the hat was on a shop model and the hat showed as full size covering most of the model's head. The hat however is very small and looks ridiculous. The picture of the hat on the model was deliberately misleading. I want to know how to get a return agreement so I can send the hat back and get my money back. There was no invoice in the box but the address on the box was Hedges

Posted by Anonymous


Iâve placed an order & not received an email of my purchase & when it will arrive mrs cowling

Customer Service Ratings

Based on 13 votes.

1.8

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Corporate Office

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Customer Service Scoreboard

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Etsy customer service news

A Step-by-Step Guide to Creating Attention-Getting Product Listings

Instead of slapping together a description of your goods, use this five-step plan to create listings that draw in customers. The Staff of Entrepreneur Media, Inc. • Entrepreneur Staff. A Step-by-Step Guide to Creating Attention-Getting Product Listings.


Etsy Crafted a Social Organic Sharing Tool

The e-commerce site launched a free tool Tuesday that enables sellers to organically share their listings and accomplishments on social networks. The tool launched on the Sell on Etsy application Tuesday, with desktop scheduled to follow Nov. 16. Etsy ...


Etsy under fire for how it treats sellers

Buyers are more grateful, never had issues with their customer service. I've only ever cancelled one order prior to shipping where a foreign buyer mouthed off thinking they'd been skanked on checkout but they didn't see it was GBP not USD and they were...

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