ESET customer service

Quickly locate ESET technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the ESET page at any time.

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  • How to reach a live person:
    • Press 5
  • Hours of Operation:
    • Mon-Fri: 6am-6pm PT
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • The number above is for Home Edition. You can use 619-630-2400 for Business Edition.

User Reviews


Terrible company. Their phone number is non-working, they don't respond to emails in the promised time and their chat session "feature" appears to be down.

Posted by Anonymous

I have another computer that I would like to ADD eset security on. Please contact me on my CELLPHONE AT

Posted by Anonymous

I just renewed my ESET but would like protection for my wife's computer. How do I proceed and what is the additional cost.?

Posted by Anonymous

I had a great experience with customer service today. I downloaded another antivirus software without uninstalling Eset. Needless to say, there was a battle as to who was going to control my PC. After repeated attempts (like 20) to uninstall Eset in safe mode going through control panels, Ryan in Customer Service came to my rescue. He was great. Thanks Eset. If I find that my new antivirus stinks, I will be back.

Posted by Greig

installed and purchased this ani virus program and was billed for something other than what was ordered. Terrible Sales Department obviously. now if that was done and it happens to 300 people or more, how much have you got in the bank if it takes up to 10 days to return monies. Alot, company must be going bankrupt or out of business. Again, Terrible Sales Department. Irrate Customer...

Customer Service Ratings

Based on 145 votes.


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ESET customer service news

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