Cox customer service

Find contact information for Cox customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Cox customer service news.

  • How to reach a live person:
    • Press 1 for English
      Press "#" 2 times
      Press 1
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.
  • How to reach a live person:
    • Press 1 for English
      Press "#" 2 times
      Remain on line until someone picks up
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Anonymous


Steven from cox gave me the best customer service ive ever received truly a pleasure, all reps ive spoken to responded intelligently and in a timely professional manner.

Posted by Anonymous


85225 no internet again

Posted by Anonymous


I have been trying to access cox communications security suite to install virus protection that is included in package . I keep getting error page . I have been calling cox for 2 weeks trying to get this matter corrected . all i get is a bunch of runaround. the last call i made i was transferred 6 times ending up back where i started. tried another time and asked for a supervisor and was told that they would not be able to help me

Posted by Barbara


This is. Please send me written contract for information. Installation is to be today and I have received nothing! I was promised a service when I bought my TV at Best Buy!!!

Posted by Azbas


Customer Service is worthless. I am out of service for 3 days and it is there fault. They couldn't even make sure a technician could come in a timely manner. Thinking about disconnecting service. They could have at least gave me a credit on my account.

Customer Service Ratings

Based on 460 votes.

2.6

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Corporate Office

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Customer Service Scoreboard

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Hours of Operation

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Cox customer service news

Cox Asks Supremes to Hear Sprint Patent Case

Cox Communications this week asked the Supreme Court to hear its challenge to a decision that its VoIP service infringes various Sprint patents. Sprint claimed Cox was employing the patents in its voice service without permission. RELATED: Sprint Sues...


Former VCU basketball player Mo Alie-Cox works out for at least 15 NFL teams

RICHMOND — Former Virginia Commonwealth basketball player Mo Alie-Cox had scouts from more than 15 NFL teams watch him work out Tuesday, including Washington Redskins director of pro personnel Alex Santos. Interest in Alie-Cox was widespread...


Cox Teams With Libraries on New Digital Literacy Pilot

Cox Communications appears to be in step with new FCC Chairman Ajit Pai's focus on closing the digital divide, stepping up its efforts in concert with the American Library Association. Cox President Pat Esser plans to announce later today that the ...

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