Brighthouse customer service



Find contact information for Brighthouse customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Brighthouse customer service news.

Update this Department Add a Comment

  • How to reach a live person:
    • Press 0
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • The number above is to the Brighthouse corporate office. For customer service numbers in your area, go to their web site by .

User Reviews

Posted by Roberto Ayure


Very disorganized with billing, I had received several bills in the same month with big amounts of money, when I call they give to me different explnations.

Posted by Firedave68b


This is a joke, I pay 150.00 a month and cable is offline more than its on no internet service either time for a change

Posted by angry customer


This service is horrible. They came to hook up my Internet service and in the process, kicked my cable out (different provider). They REFUSED to come out stated their guy doesn't bother the cable line (which he clearly did). I had to pay my cable provider $50 to fix the following day. He had to replace the line coming from the dish. Once again Horrible Service!!!!!!!!

Posted by mario, shanon, luis


This is how things started 4 months ago when I was down for 4 days cause u guys send out a retard to fix my problem results cables running thru my drive way and my neighbors driveway for days no TV. And u guys apologize up and down and u will make things right by discounting this months bill and nothing was done 5 months later I'm in collection for $ 305.00 when we just made a payment on 12-12-14 for $ 118.00. Desapointed in ur actions. For a 20 year costumer desapointed

Posted by mario, shanon, luis


Called about my bill 3 times to get my information and kept getting desconected when they put me on hold. Asked for a supervisor all 3 times and I was blown off all 3 times. That I can help u with ur bill and the bottom line is that they couldn't help me with my problem and aggregate us for the 4 the time and as a costumer for the last 20 years u have lost them. They couldn't do anything about it desapointed after been faithful all these years. I will pay u guys what I owe and this relationships is over.

Customer Service Ratings

Based on 89 votes.

3.0

Get Immediate Help

Have a Brighthouse question? Get immediate Brighthouse support from HelpOwl.com.

Got an Idea?

Have an idea for Brighthouse? Submit, rate and comment on Brighthouse ideas by visiting IdeaIncite.com.

Corporate Office

Locate the Brighthouse corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed Brighthouse customer service rankings, employee comments and much more from our sister site.