Boost Mobile customer service

Boost Mobile is a wireless phone provider in the United States and Australia. The US Company is owned by Sprint. Boost Mobile's target demographic are millennials and teens. Boost Mobile offers a lengthy FAQ page as well as phone support. Hours of support are limited by weekday and weekend.

  • How to reach a live person:
    • Wait for the message to go to English
      Press 5
      Press 2
      Press 4
      Wait through all of the menu options, and then a few seconds longer until prompted to talk to a rep
      Press 0
      Press 2
  • Hours of Operation:
    • 4am PST 11pm PST
      7 days a week
  • Email:
  • Customer service link:
  • Main Company URL:
  • Description:
    • Alternate instructions for reaching a person:

      Wait until the menu goes to english and then press 8 and then 8 again
  • How to reach a live person:
    • Direct number to a live customer service agent
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • This information has not been added.
      Click here to update this department.
  • How to reach a live person:
    • Press 5
      Press 2
      Press 4
      Press 0
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Laurie


I have reported my phone lost or stollen 3 months ago..my card that i used to set this account up years ago is steel being charged. I try to ask about it and i get nowhere .. My phone # not reconized. Help. I cant afford to keep paying for something i dont have. If my card gets charged again.im going to have to insest all last 4 payments be put back o my card.

Posted by Anonymous


my phone is vibrating as I'm typing this and the screen is completely black and has been doing this crap for days now my phone is damaged at all.

Posted by Anonymous


When I try to get service my phone calls me by my husbands name. That is not correct. We share an email address, perhaps that is the confusion. Now I need to pay my bill and I don't know howccgmu

Posted by Anonymous


I paid my bill online today and it wasn't added to my account...

Can I receive a call at



Thank You

Posted by Not happy with. Boost


Boost mobile in Sprint has the worst network service I ever had with a phone company they charge you for stuff you can't use enter net always down you lose service all the time I will warn any not to get this trash it's the worst phone companies I ever dealt with I'm just trying to save you a headache

Customer Service Ratings

Based on 1,134 votes.

3.0

Get Immediate Help

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Corporate Office

Locate the Boost Mobile corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed Boost Mobile customer service rankings, employee comments and much more from our sister site.

Hours of Operation

Find Boost Mobile hours of operation for locations near you!. You can also find Boost Mobile location phone numbers, driving directions and maps.

Boost Mobile customer service news

Boost Mobile Brings Back "Where You At?" in a Return to Form Rally Cry That Celebrates the Unlimited Lifestyle

Its award-winning customer service has been recognized more than eight times. Learn more about Boost Mobile online on Facebook, Google+, Instagram and Twitter. Mobile optimized video streams at up to 480p+ resolution, music at up to 500kbps,...


Google to Boost Mobile Web Speed on Apple Devices

Readers who search for news on Google's IOS app will now get select articles faster. Google's big plan to speed up mobile websites is picking up on Apple mobile devices. The Google iOS app for devices like the iPhone and iPad now supports the search...


Update: Video surveillance released of Boost Mobile robbery

Detectives are working to identify and apprehend an alleged robber accused of holding up a business at gun point in north Shreveport Feb. 15. Video surveillance has been released and can be viewed at...

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