Boost Mobile customer service

Boost Mobile is a wireless phone provider in the United States and Australia. The US Company is owned by Sprint. Boost Mobile's target demographic are millennials and teens. Boost Mobile offers a lengthy FAQ page as well as phone support. Hours of support are limited by weekday and weekend.

  • How to reach a live person:
    • Wait for the message to go to English
      Press 5
      Press 2
      Press 4
      Wait through all of the menu options, and then a few seconds longer until prompted to talk to a rep
      Press 0
      Press 2
  • Hours of Operation:
    • 4am PST 11pm PST
      7 days a week
  • Email:
  • Customer service link:
  • Main Company URL:
  • Description:
    • Alternate instructions for reaching a person:

      Wait until the menu goes to english and then press 8 and then 8 again
  • How to reach a live person:
    • Direct number to a live customer service agent
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • This information has not been added.
      Click here to update this department.
  • How to reach a live person:
    • Press 5
      Press 2
      Press 4
      Press 0
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Anonymous


I really think it's bad how you close the website down and than I can't speak too alive person next month I'm moving my service else where

Posted by Anonymous


Boost mobile customer service is the worst I have ever dealt with. They really need to get rid of the non American because they are so rude. I wonder if these companies realize that if everyone together and stopped using their services that the whole business would fall. That is with any company. We are paying these people to treat us bad.

Posted by Anonymous


I have not been getting the 4G that is in my plan. I was compensated for only one month and was told the issue would be resolved but it hasn't and all I need now is an extension of service until 12/22 but am not getting any cooperation and I took a pic of the 3G symbol in my cell but the agent didn't care.

Posted by na


I don't have much money and this is the only phone I have, so getting it to work is vital and my only way of communication.



Please help, I've tried EVERYTHING, your my last chance, thank you.




God Bless and Happy Holidays,

Kat

Posted by Anonymous


This is horrible to not have a customer service line that accepts calls and can speak to someone besides a computer.

Customer Service Ratings

Based on 1,136 votes.

3.0

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Corporate Office

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Customer Service Scoreboard

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Hours of Operation

Find Boost Mobile hours of operation for locations near you!. You can also find Boost Mobile location phone numbers, driving directions and maps.

Boost Mobile customer service news

Comcast Expands Xfinity Prepaid Internet Offer, Partners with Boost Mobile

xfinity prepaid internet Prepaid Internet options are on the rise, as Comcast announced footprint-wide availability of their Xfinity Prepaid Internet service, targeting poor credit and “unbanked” market segments. Verizon announced a Fios prepaid ...


180LA Wins a Grand Prix at Cannes for Turning Boost Mobile Stores Into Polling Places

CANNES, France—180LA's brilliant idea to turn Boost Mobile stories in low-income areas into places where people could vote fended off competition from McCann's Fearless Girl and other campaigns to win the Grand Prix in the Promo & Activation Lions at ...


Large-Screen LG Stylo 3 Comes to Boost Mobile, Virgin Mobile

The Nougat-based handset includes a 5.7-inch HD touch-screen display, an enhanced stylus and a fingerprint sensor for security for $180. LG Stylo 3 Handset. LG's $180 large-screen Stylo 3 smartphone is now available to customers of Boost Mobile and...

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