Booking.com customer service

Booking.com is hotel and accommodation reservations engine. Priceline.com acquired Booking.com in 2005. The company offers customer service by toll-free number and form submission.

  • How to reach a live person:
    • Direct line
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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User Reviews

Posted by Anonymous


I Booked Through Booking.com On May 9th For Aug 14-17th.it Said Pay At Property Lake Geneva Holiday Inn $498.01 It Didn't Say Non Refundable.now I Checked My Account Friday May 12th I Was In The Negative Because I Was Charged 498.01 Which Wasn't Suppose To Happen,now Ive Been Given The Run Around Between Booking.com And Holiday Inn In Lake Geneva. I Need A Resolution Asap Because It's Been A Big Inconvience.

Posted by Help


50.15 what happened to my confirmation for 7 nites
12/4-11/17

Posted by Anonymous


Booked a stay at the row in New York from April 9 to April 11. Booked two rooms. Was under the impression that there was no booking charge. When I received my receipt from the row they charged me $129 on April 9 and $199. On April 10 and the item description was booking.com. The confirmation number on my receipt Would like no know if this is correct.

Posted by Anonymous


IVE BEEN ON HOLD FOR 20 MIN just to be hung up on! this is ridiculous

Posted by Anonymous


The customer service phone number is impossible to get through to. We were in a bit of a crisis and really needed to speak to someone. we were put on hold for over 15 minutes and then the system automatically hung up on us. We had to deal directly with the hotel to resolve the issue. Which made them upset as well since we'd booked through the website.

Customer Service Ratings

Based on 14 votes.

2.1

Get Immediate Help

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Corporate Office

Locate the Booking.com corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed Booking.com customer service rankings, employee comments and much more from our sister site.

Booking.com customer service news

Turkish court orders Booking.com to be blocked

A Turkish court has ordered the travel website Booking.com to be blocked in a dispute with the country's main travel agency association, Turkey's state-run news agency reported Wednesday. next play/pause pre 1/1. Hamilton Spectator. ISTANBUL - A ...


Booking.com's first customer call centre officially opens in Toronto

The Toronto customer service team will support Booking.com's award-winning 24/7 service to guests and accommodation partners through a variety of channels, including incoming calls, e-mails and messaging. Booking.com has 7000+ customer service...


Booking.com Reveals the Most Popular Destinations for First-Time Travel

With 20 years of experience and a team of over 13,000 dedicated employees in 187 offices worldwide, Booking.com operates its own in-house customer service team, which is available 24/7 to assist guests in their native languages and ensure an ...

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