Asus customer service

Asus is a PC, networking and multimedia hardware manufacturer based in Taiwan. Four former executives at Acer Computers founded Asus in the 1980's. Asus offers phone product support 24 hours per day.

  • How to reach a live person:
    • Just dial 0 when recording begins
  • Hours of Operation:
    • Mon-Fri: 9am-6pm
  • Email:
  • Customer service link:
  • Main Company URL:
  • Description:
    • ASUSTeK Computer
  • How to reach a live person:
    • Press 2
      Press 2
  • Hours of Operation:
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  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.
  • How to reach a live person:
    • Press 2
      Press 1
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by jm


please fix the drivers so all devices can be used(geforce drivers).

Posted by Gtx970


> Hi there, Merry christmas !!!

> And now is my problem with pci generation, make who can't help me to

> resolve this problem ?

> Problem is : After changing vga, before it was AMD HD6970 PCIe x16 gen2,

> now is ASUS 970 strix PCIe x16 gen 3.

> Motherboard is Asus P9X79 LE ( BIOS v.0405, i put the PCI lane in GEN3)

> Processor : IntelÃ?â??Ã?® CoreÃ?¢ï¿½Ã?¢ i7-3930K CPU @ 3.20GHz

> RAM: 16 GB.

>

> I was make with command promt as administrator in DOS - force-enable-gen3,

> but it still not have a results.

> In nvidia control panel and GPUz show the same PCIc16 gen2

>

> Or my processor will support pci e 16 gen 3 ?

Posted by Anonymous


I would not recommend Asus to anyone. I have been trying to get my note book fix for over 2.5 months and still is not fix

Posted by Anonymous


Your customer non-support is a joke and a not very funny one at that. I have been trying to get to someone to get a replacement for a t100 chi that is now at your shop for the 3rd time. It has NEVER worked correctly and is within a month of running out of a warranty. After talking to 4 people today 3 of them supposedly supervisors and being on the phone for at least an hour + we are now back to minus. Last conversation it was agreed that I would get a replacement computer. Now it seems like you are claiming that the computer is damaged, untrue, and I will not be getting the replacement computer you promised. Please help me get this cleared up as it is distressing beyond belief.

Posted by Anonymous


WAKE ON LAN stops working if computer has been off for a while (after ABOUT 8mins) and wont open anymore.

So it works fine for 7 MINs and after that no.

Can anyone help me? :(

I have win 10 and Asus Z170 pro gaming motherboard

Customer Service Ratings

Based on 355 votes.

2.8

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Asus Manuals
Asus customer service news

Asus ZenBook Flip S Review

... program wasn't on our review unit. It's easy enough to download the app from Asus' website, but this was a glaring omission. The only real bloat is Plex, which is preinstalled, as well as a bunch of software we find in every Windows 10 device, like ...


Asus ZenBook UX430UA Review

... in every Windows install, such as Bubble Witch Soda Saga, March of Empires, Candy Crush Soda Saga, Autodesk SketchBook, Keeper password manager and half a dozen other apps. The only Asus software we saw on the system was the AudioWizard, which lets ...


ASUS ZenFone 4 Certified By The FCC Ahead Of US Release

The ASUS ZenFone 4 bearing the model number Z01KD was certified by the United States Federal Communications Commission (FCC) earlier this summer, as revealed by a set of testing documentation published by the agency on Monday. The existence of the ...

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