Android customer service

Android is a mobile operating system that is developed by Google. Android is based on the Linux Kernel and is largely directed by touch movement of the user. Since Android is not a company, but software, there is no customer service currently available. There are however several resources available online.

  • How to reach a live person:
    • Unfortunately, Google currently requires you to enter your 15-digit order number to speak to a customer service representative. There doesn't appear to be any way around this, including entering random numbers.
  • Hours of Operation:
    • This information has not been added.
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  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
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  • How to reach a live person:
    • This is a direct number to a live person
  • Hours of Operation:
    • This information has not been added.
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  • Email:
    • This information has not been added.
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  • Customer service link:
  • Description:
    • This information has not been added.
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  • How to reach a live person:
    • Keep pressing pound at each prompt. Took me 3 times.
  • Hours of Operation:
    • This information has not been added.
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  • Email:
    • This information has not been added.
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  • Customer service link:
  • Description:
    • This is not regular motorola line - it is dedicated to android

User Reviews

Posted by Tina hall


My name is Tina vukich I'm calling for God knows how many times you for your help I haven't you email I cannot get into and I've been trying and trying and trying I went to the recovery side I've done everything he hasn't told me to do I need to get into this thing it's very important to me it's hall. Tina is a very important that I get into it and I've asked for your return call you don't return my calls and I need to get in it I cannot remember the password and I needed it badly I did everything you told me to go to the recovery side do all that stuff it does not work I need my password reset please and thank you very much for your cooperation hopefully I get it this time Tina vukich any questions

Posted by Jimmy boyhlxy


Is it legal for shops to take a surcharge when using android pay if goods are under a fiver.

Posted by Anonymous


I have to know... Why does it make sense, when battery level gets low, for an Android to HAVE to sound a chime(which uses a little more battery than necessary), AND use a little more battery to take up half the screen of my LG K20 to tell me what my battery indicator already is showing me, AND when it gets to 5%, does it automatically turn screen brightness to 0 knowing if the smartphone is already being used that the user will then have to use remaining battery life to pull down the menu to adjust brightness AND use the touch sensor(which requires more battery use) to turn the brightness back up to uaeable, AND also sound another chime when the battery hits 5% AND also once again display an additional half of a screen message to tell me once again what my battery indicator is already showing me? The brightness going to 5% automatically can and probably HAS caused severe automobile wrecks fron people using their smartphone as a GPS and then have to take their eyes off of the road to A. Click OK on Battery at 5% message window, then pull down the menu on a practicly unuaeable screen, slide the brightness BACK up, and THEN not be distracted from looking out the windshield? There are many more instances where i dont just carry my AC powered house charger with me, so it doesnt matter how many power outlets are around me out in public because im not going to be able to instantly and conveniently plug the device in to be able to realisticly use my phone unhindered. This also is a problem for people whose 12v accessory outlet doesnt work in their vehicle, so creating all of the extra steps and battery useage needed to make the smartphone screen useable does nothing but create headaches and danger in that scenario too. I have broken/ destroyed so many android phones out of sheer frustration that my only viable option left, is to learn how to use an Apple product and just leave the illogical designed software for the kids to play with. There are literally tens of thousands of Android users that if it werent for the price of the iphone and how much different Apple interface and interaction is to Android, they wouldve already switched to Apple INSTEAD of creating so many Android complaint forums and webpages that fall on deaf ears at Google. Maybe the next Android update can be centered around preserving or extending battery life. Or at the least make it where battery notifications and autodimming would cease to be like how Spike Jr in cartoons would pester the daylights out of Spike by being so attention needy and annoying. Ive been an Android user since 2009, and in these last 8 years, more notably this last Android update, the extra steps required to use the phone(such as NOW i have to press my power button, AND swipe my screen(as if THAT ever stopped anybody from accessing somebody else's smartphone) AND then ALSO enter my screen unlock PIN, instead of just using my PIN to unlock my device... Imho making redundant programs and processes is NOT the same thing as coming out with something new, groundbreaking, particularly helpful most of the time, or actually USEFUL.

Posted by On 5 pro


I currenty use android 6.0.1 in samsung on5 pro and whenever i try to give permissions to app then a popup is appear that is screen overlay detected off this and after disable and off the overlay app still a can't give permissions to app.
I talked with samsung care they said to me this android problem and wait for update so plzzzz give solution for this problem

Posted by Sharon


I have recently purchased the samsung 8+ and am having trouble adding my current email account in the aps. Pls reach me I'm thanking you in advance for your help, Sharon simons

Customer Service Ratings

Based on 130 votes.

3.0

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