Posted by Anonymous
Your web site is NOT user friendly and leads in circles. I have been trying to speak to a customer service representative and I end up speaking with someone from India, NOT an issue, who is working from a script (major issue). I have a Lr5 program purchased through Amazon in 2013 that is up to 5.1.7 and would like to purchase an update, 2015.5 and so far I have not spoken to anyone who can communicate what you are doing about it. Your customer service rating of 2.5 is exceedingly high.