Acer Computers customer service

Acer Computers is an International computer and technology products company based in Taiwan. Acer was recently identified as one of the world's largest computer manufacturers. Acer offers support via toll free number for products inside their warranty period and an online forum for non-members.

  • How to reach a live person:
    • Speak "Customer Support"
      Speak "Agent"
      When asked for the SNID (serial number) look on the botom of your product or near a bar-code. It is eleven digits long. If you don't have it just mumble around and you will eventually be transfered to a rep.
  • Hours of Operation:
    • 8am-5pm CST
  • Email:
  • Customer service link:
  • Main Company URL:
  • Description:
    • Direct line to Level 2 technical support: 254-298-4000
  • How to reach a live person:
    • dial # when recording begins
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • Direct line to Level 2 technical support: 254-298-4000
  • How to reach a live person:
    • This line will ring directly to a live person.
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • While the fastest way to get support from Acer, this number does require payment.

User Reviews

Posted by Anonymous


Hi I have a Mobile Acer phone love it but it's not ringing on phone calls only not sure how to fix it

Posted by tattoocindiz


had to comment on the wonderful customer service technicians I spoke to on 13june16. I was experiencing several problems with my Acer computer. I had the pleasure of dealing with four separate techs. the calls were very long and all four techs were helpful and very patient. the reason my problem required four separate calls was because the first call did not resolve all the issues. the next three calls were due to lost connections. I am new to computing. each tech gave me easy to understand. I spent thirty years in customer service. the consistency at Acer is remarkable. while the resolution to several hours and four phone calls, I could not have been in better hands. hats off to the Acer customer support? tattoocindiz

Posted by me


tried to register my laptop with Acer & site kept telling me I entered the date wrong...04/25/2016....what's wrong with that????? Just wanted to comment that who ever designed the keyboard for the Acerv-3-575 laptop with the split left shift key, and split enter key should be slapped in the face by the Acer CEO. Really, really bad idea.

Posted by Anonymous


I

Bought a laptop. Sent it back to you '",all debit card mark Donnelly. Sent. It but I paid for it

Posted by Anonymous


Your Predator gaming email does not provide any characters to copy when trying to do the human verification! Cannot enter the giveaway!
The only thing more irritating than that is your automated "customer service" phone answering system!

Customer Service Ratings

Based on 549 votes.

2.3

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Corporate Office

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Customer Service Scoreboard

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Acer Computers Manuals
Acer Computers customer service news

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Kompanija Acer unapredila je i poboljšala tri prethodne verzija svojih modela laptopova, među kojima se našao i Swift 7 Ultrabook - najtanji laptop na svetu. Izvor: B92, Theverge.com utorak, 9.01.2018. | 08:20 -> 08:20. Podeli. Prinscreen YouTube ...


Acer Redesigned Traditional Prayer Beads As A Wearable Device

Taiwanese electronics company Acer has created Buddhist prayer beads that use technology to aid people in keeping track of their prayers. The beads come equipped with a chip that connects to a smart phone application to display the number of times a ...


Google announces the first Chrome OS tablet: The Acer Chromebook Tab 10

After first being sighted earlier this year, the worlds first Chrome OS tablet from Acer is now official, with Acer and Google this morning announcing the Acer Chromebook Tab 10 (D651N) for the education market. The name may be a mouthful, but so are ...

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