AT&T Wireless customer service

AT&T is a global corporation whose main service is telecommunications. AT&T is one of the largest wireless providers and is the largest provider of landline phone service. AT&T offers customer service via toll-free phone numbers or by use of community forums.

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    • Mon-Fri: 7am - 9pm MT
      Sat: 9am - 6pm MT
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User Reviews

Posted by Anonymous


At&the is not a very good company. For some reason my wireless bill continues to grow every month. They also continue to add 15 dallars because they continue to state that we are using data when our data is off.we have gone through hurricane and they disconnected my phone because of data usage. I'miss not please with the company I wished I never bought a wireless phone with them.

Posted by AT&T Sucks


These three New Cingular Wireless, PCS, LLC (AT&T subsidiary that I assume is named differently to avoid association with this piss poor company reputation) are calling me with nobody on the other end of the line. I called one of them back and they are "no longer in service":

I have had very poor service from AT&T the 2 times I tried them (land line and then cell service). I will NEVER go back... and now this direct/scam calling from AT&T is annoying.

Posted by Anonymous


Have called AT&T at least 8 times about a number calling me and no one is there. All customer service agents have been rude and unhelpful except for one. Wow, I'm seriously considering switching to another phone company.

Posted by Anonymous


I just want to report several AT&T numbers being used in IRS phone scams. Where can I report those??? While I am here I will say that I left AT&T in 2007 after buying a cell for my very ill Mother on 25 June and put my cell in as 2 speed dial even though I was living in her home as a she was dying. Told her how to dial me and she tried once and within an hour went to sleep (sounds nicer than a come) and died July 1. I returned the phone July 3rd and was told I needed to pay a large penalty as Mom hadn't fulfilled her contract. I said her earthly contract was up but I still had to pay. I wrote the AT&T co and got a form letter and coupon which I returned with a draft of a Letter to the Editor. Next I got an apology and a check which I also returned but accepted the apology. And cancelled all our AT&T family cells and went to Verizon. Then another check plus what I called "hush money" -- also returned and the harassment word used. After reading the other reviews, I am so GLAD TO KNOW AT&T STILL IS LIVING UP TO THEIR POOR REPUTATION.

Posted by tiredofbeingscrewed


This is absolutely the most incompetent company that I have ever dealt with. Customer SERVICE is beyond horrible and they do not even speak English which is important when dealing with English speaking customers. I have been waiting since early June for my phone and it is now the end of August. Every time I call I get some broken English speaking person that says,"It be Der in 5 to 7 days". 2 and a half months layer and many phone calls and still no phone that I was promised.CLOSE THIS SCAMMING NO GOOD COMPANY DOWN. THEY ARE DISHONEST AND INCOMPETANT.

Customer Service Ratings

Based on 943 votes.

2.1

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Customer Service Scoreboard

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Hours of Operation

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