AT&T Wireless customer service

AT&T is a global corporation whose main service is telecommunications. AT&T is one of the largest wireless providers and is the largest provider of landline phone service. AT&T offers customer service via toll-free phone numbers or by use of community forums.

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    • Mon-Fri: 7am - 9pm MT
      Sat: 9am - 6pm MT
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User Reviews

Posted by Anonymous

Have called AT&T at least 8 times about a number calling me and no one is there. All customer service agents have been rude and unhelpful except for one. Wow, I'm seriously considering switching to another phone company.

Posted by Anonymous

I just want to report several AT&T numbers being used in IRS phone scams. Where can I report those??? While I am here I will say that I left AT&T in 2007 after buying a cell for my very ill Mother on 25 June and put my cell in as 2 speed dial even though I was living in her home as a she was dying. Told her how to dial me and she tried once and within an hour went to sleep (sounds nicer than a come) and died July 1. I returned the phone July 3rd and was told I needed to pay a large penalty as Mom hadn't fulfilled her contract. I said her earthly contract was up but I still had to pay. I wrote the AT&T co and got a form letter and coupon which I returned with a draft of a Letter to the Editor. Next I got an apology and a check which I also returned but accepted the apology. And cancelled all our AT&T family cells and went to Verizon. Then another check plus what I called "hush money" -- also returned and the harassment word used. After reading the other reviews, I am so GLAD TO KNOW AT&T STILL IS LIVING UP TO THEIR POOR REPUTATION.

Posted by tiredofbeingscrewed

This is absolutely the most incompetent company that I have ever dealt with. Customer SERVICE is beyond horrible and they do not even speak English which is important when dealing with English speaking customers. I have been waiting since early June for my phone and it is now the end of August. Every time I call I get some broken English speaking person that says,"It be Der in 5 to 7 days". 2 and a half months layer and many phone calls and still no phone that I was promised.CLOSE THIS SCAMMING NO GOOD COMPANY DOWN. THEY ARE DISHONEST AND INCOMPETANT.

Posted by Anonymous

Called a week ago need a replacement for my damaged my galaxy wireless ph. I have not heard from asurion

Posted by Anonymous

It is impossible to get in touch with them. I've waited hours before someone picked up then suddenly they hung up on me. Definitely looking to switch to another carrier.

Customer Service Ratings

Based on 934 votes.


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AT&T Wireless customer service news

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