2K Sports customer service

2K Sports is a video game publisher. They focus on development of sports-themed video games. While 2K Sports does not offer direct phone support, they do address nearly every possible question any gamer could have. You can find out how to perform specific moves, scan your face for player avatars or installation questions. They also offer support via online support ticket process.

  • How to reach a live person:
    • This is a direct number.
  • Hours of Operation:
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  • Email:
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  • Description:
    • From the 2K Sports customer support web site:

      "We are currently making improvements to our customer service. If you have reached out to customer service/technical support and are unhappy with your experience or do not feel your expectations have been met, please reach out to the 2K Sports Advocate at 2ksports.com/advocate."

User Reviews

Posted by Anonymous


My 2k server isnt working, plz fix it for me and its been like this since i bought and its brand new the standard edition

Posted by Anonymous


My nba 2k17 account for mycareer is missing. I cant upload it from the online upload neither but i got my vc i need answers all my money spent on my point forward n i cant use him again whats the problem

Posted by Dreamchaser_1045


How come every time I call the call fails or something like that

Posted by Uprize_dreamz


Why when copying 2k it takes so long to just go up 1% I've been stuck on 58%

Posted by Sykesy2601


In NBA 2k17 I have a 6 5 PG but I want him to be 6 7 with max wing span and 227 lbs and to be able to keep all my badges how do I do this

Customer Service Ratings

Based on 336 votes.

2.2

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Corporate Office

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Customer Service Scoreboard

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2K Sports customer service news

Texas Will Play Iowa in Semifinals of 2K Sports Classic

Texas will face Iowa in one semifinal of the 2014 2K Sports Classic benefitting the Wounded Warrior Project at Madison Square Garden in New York. That semifinal will be played at 6 p.m. CST on Thursday, Nov. 20, and will be televised on ESPN2 ...


2K Sports releases a new trailer for NBA 2K17

2K Sports will formally release NBA 2K17 to the general public in late September and they just provided the basketball world with more of a reason to be excited about this year's release. As you can see from the video clip above, 2K Sports' latest ...


WATCH: 2K Sports releases extended trailer of NBA 2K16

If you weren't one of the ones to pre-order NBA 2K16 then you'll have to wait until September 29th to experience what looks to be one extremely impressive looking video game. As you can see from the video clip below, 2K Sports released an extended ...

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